Status Details

There are no reported service interruptions affecting core functions.

Please revisit this page for future updates. To report an issue, please see our Contact Us page for how to contact your consultant.

Previous Updates

Oct 30, 2025 (7:30pm Pacific Time, US): Maintenance has concluded, and all tools, including those requiring login, are accessible again. Thank you again for your patience!

Oct 30, 2025 (7:10pm Pacific Time, US): Pages that require login, like Configuration and Manage Submissions, will become available once maintenance completes. We expect to conclude maintenance before 8:00pm Pacific Time, within our original maintenance window.

Oct 30, 2025 (6:50pm Pacific Time, US): Access to PDFs have been restored, and our tech team is completing the final steps of maintenance. Thank you again for your patience.

Oct 30, 2025 (5:55pm Pacific Time, US): Due to unforeseen conditions, we have had to revise our estimate for when access to primary files like PDFs will be restored. We now expect access to be restored in about 45 minutes (at around 6:40pm Pacific Time). We continue to offer our sincere apologies for the inconvenience.

Oct 30, 2025 (5:25pm Pacific Time, US): Thank you for you patience while we continue maintenance. We expect to have access to primary files like PDFs restored in 30 minutes. We sincerely apologize for the inconvenience.

Oct 30, 2025 (4:40pm Pacific Time, US): Maintenance is having more impact than anticipated, which is causing primary files like PDFs to be unavailable. Our tech team is investigating.

Oct 30, 2025 (4:00pm Pacific Time, US): Digital Commons is currently under maintenance. Please see "Scheduled Maintenance" below.

Scheduled Maintenance

No noticeable maintenance anticipated.

Scheduled maintenance windows typically occur on Thursdays, starting at 4pm, Pacific Time (US). Most windows do not have noticeable impact upon visitors and administration. Occasionally the nature of the maintenance requires temporary impact, no more than two hours, upon services. When possible, affected services display a maintenance message, indicating the cause and estimated time to resolution.

Recent Product Updates

We continually deploy new features and fixes for the community.

• Recent changes are available on the Announcements page.
• Contact us with any questions about current features.